Raylyn Louw is excellent at her job and has given me the best customer service I've received in a long time. She was patient with me when I initially called in, called me back the following day to follow-up if my query was resolved - when it wasn't she escalated it but kept me abreast of all that ...
I went to the First National Bank branch on main, requesting for proof of address and 6 months bank statement, all i got was the internet bank statement from them that was not even stamped which and they could not even even help me with proof of address. The lady that was assisting me kept on ...
I receive an sms stating "please collect your fnb credit card or your card will be cancelled. Call 0113692800". I have now called 3 times, not one option enables me to query this, I eventually get through to someone who tells me they don't have any Mweb, then when I call again and get ...
One of our company computers was accessed by someone who sent out emails requesting accounts to pay 30 000 USD into the following account. We are 100% certain that this was an attempt to from us. WILLIE J P BECMANN TRADING (PTY) LTD SOUTH AFRICA BENEFICIARY ACCOUNT NUMBER: 62360251723 BENEFICIARY ...
I am seriously disappointed at the service I continuosly receive at your branch in Tsakane Mall. I have complained before to the Branch Manager and received no apology. I had stood in for service for an hour 15minutes. The following day I went back and the doors were not opened at 09:15. Today I ...
I put a claim in as advised to do so after reporting that my card got swallowed at an ATM. Now its been said that the bank holds me responsible for the transaction. I don't see how this can be. My card was swallowed and mins later my money was drawn. I am a single mother with a baby and depend on ...