I have closed 3 smart spend accounts last month with FNB. It took them a long time to update their systems about the settled loans. They still deducted them on from my salary at the end of March even after the details where sent to them. Now i would like to apply for another loan they tell me i ...
27th March 2013, I took up an offer for an Galaxy Note smart phone that was offered to all FNB-cheque account holders. 28th march i was sent an sms saying device has been sent to the couriers and i will be contacted within next 24 hours. 5th April still no call from anyone, I sent FNB an email to ...
I bought something online and due to a mistake on the merchants side there was no more products available so the online service provider, Mygate Global had to do the refund with FNB. Mygate communicated to me that the holdup id on the side of FNB as their service from the FNB rep is non existent. I ...
I purchased an MTN data bundle on the FNB banking site with my Ebucks. I purchased the bundle, recieved the OTP and confirmation of purchase. I then waited 2 hours and did not recieve my data. I called Ebucks who told me to call online banking. When I reached them i spoke to a rude cosultant who ...
I have had an absolute nightmare in opening my account, and have resorted to coming onto HelloPter to try be heard, after being shunted around all the time and no one giving a flying hot about MY time being wasted. and most of all, it is my time off that has been wasted. To cut a long story short ...
My cellphone number where i receive my OTP is my old one, so i can not do once off payments or add recipients because of this. I phone the call center just to change my cellphone number and they were not able to help me not even the supervisor could help me. They did a validation check and ...