What a mess... In December 2012 I accidentally ordered a mobile device through FNB Online while trying to find out more about the product offer. After three weeks of phone calls, the call centre ensured me that the mobile device has been cancelled and I have no need to worry further. Since January ...
Can you please open more tellers. I went in today and there was a queue of about 15 - 20 people, with only 2 tellers open. Each teller takes 5 - 10 minutes to help one customer. Surely in this day and age we can speed up the process. People have better things to do than stand in a bank all day long. ...
I opened a new account which took 3 visits to the bank to activate (what was the point of applying online). I am still waiting for someone to tell me how i can get my employer to change my bank details for my salary. No one at the bank can help me with moving debit orders. What do i want this ...
On numerous occasions I tried to apply for a credit card, overdraft etc but you guys keep on refusing me for what reason I dont know! If that is the attitude I will cancel my account and rather upgrade my savings account to a cheque account. They have also given me a loan, you guys didn't even ...
I have been banking with fnb for 10 years, last month i had to open a business account with them for well convenience sake. thinking the procedure will be relatively painless. rigmarole after rigmarole and documents after documents (we had a proof of address that was a week old and we were given ...
On the 8th of April my wife and i applied for a Re-Advance on our existing homeloan with FNB.The documents were faxed to JHB whereafter a Fazila Mohammed notified me that she would be the customer liasion. I queried after 7 days how the application was whereby the reply was they had forgotten to ...