Waiting in a que for 50 minutes at your kyalami branch in lunch time with one attendant... do you call that service??? ...
My home loan debit did not go through on 25 December 2013 due to the fact that we were on holiday. I sent a mail on 7 January 2014 with the reference number from the SAP confirming the case opened as on 7 January a debit was made against my account which was money that I had reserved for my childs ...
Since November last year, when I need to do an EFT transaction I am not receiving the OTP on my phone or my secondary option (email). I contacted the helpline and spend more than an hour on the phone. The test sms the consultant send to my number I received. However, again no OTP when I needed to ...
I just want to extend my gratitude to Vyasan in the way that he handles my home loan application. It is exceptional service to say the least and this guy deserves a medal. Although my application is not finalized I have no doubt in Vyasan ability to help. FNB, well done. ...
Some time last year some notifications were sent to me about debit orders that I knew nothing about. On the notification there is a message that says: reply yes if you are unaware of this debit order/s and FNB will contact you. I did but no one contacted me. The problem continued and I kept on ...
Between 24 September 2013 and 23 October 2013, 6 transactions went through my bank account. All of these were logged as disputes. The following transactions were resolved: 20 September 2013, 04 & 09 & 19 October 2013. However, the transactions for 24 September 2013 & 23 October 2013 ...