Changed over to FNB; switched debit orders and salary; placed order for tablet waited for a very LONG time. was placed on an 'exceptions' list and was told I need to wait 3-5 working days. On following up with was told the gadget was not placed with the courier and thus I would have to wait a ...
I applied for vehicle finance online, Musenga foned me the following day. He dealt with my application within a few days and explained every process. He went out of his way and ensured that I got in touch with the right insurance company. Thank you Musenga for the exceptional service..you are ...
I recently applied to switch my bond to my bank, FNB for R900 000. On Monday, 13 May 2013 i received an agreement in principle for R900 000 pending the evaluation which was to be done on the house. The sales consultant i was dealing with Mr Gcina Godlo explained that if the evaluator states that my ...
A consultant at the sales department contact me with a offer of the new I-pad mini that includes a 2GB Vodacom sim-card for R220 per month. He did not give me a reference number and after 3 day I received the sim-card, but no I-pad mini. I phoned and phoned FNB, got transferred and transferred ...
After a month still no manager on the floor, still no feedback on a device I ordered and returned in January 2013 and no refunds made - How can you help yourself to my account is a better slogan!!! This is pathetic service and the next call I will be making is to Steve at pleeb bank, as you are ...
On 21 April I used my FNB Platinum Credit Card to purchase an item costing R1720. Between 17 and 18 May, 28 days later, the amount was debit twice from my account. The PLatinum Card Service desk agent, Jermaine Smith, instructed me to call the Merchant and arrange a reversal. Alternatively, but not ...