For a bank that has just been voted: "FNB Awesomeness! FNB has been voted "South Africa's Coolest Bank" in the 2013 Sunday Times Generation Next Awards a second year in a row! " I can't believe what you are charging customers! * You still haven't responded to my last complaint ...
I signed up with FNB in March & Immediately applied for their famous smartphone deal for their new clients. After jumping through hoops for 2 months to have my application processed, i call them to confirm when i will be receiving my smartphone. On the 23 April they told me only once my salary ...
My Samsung galaxy got damaged, I had to beg the claims department for a month!!! to pick up my phone to repair it since I do have device insurance. The people at the device insurance department are very rude unprofessional, and never call you back. after 3 days of having my phone they call me to ...
I was advised by FNB to make payment arrangements for my FNB Credit Card at a branch near me. I spent the better part of my Monday at the bank, only to be told they cant help me I have to contact their call centre. After almost an hour on hold I finally got through. I requested to make payments via ...
* I ORDERED A SAMSUNG S4 ON THE 9 MAY 2013 AND THE CALL CENTRE AND ENGINUITY HAVE BEEN LYING TO ME EVER SINCE.THEY CLAIM TO HAVE MADE ATTEMPTS TO GET HOLD OF ME TO NO AVAIL.I DECIDED TO BE A BETTER PERSON, I GAVE THEM 4 CONTACT DETAILS ON THE 28/05/2013. AND THEY PROMISED TO DELIVER IN 48 HRS, ...
Needed to verify by Visa, cheque card (business). No option showing however under 'card' tab. Phoned call centre, they told me that I needed to register the card in my personal capacity even though it's a business card(???). So then I did this online, but the system said it was the wrong ...