My wife has FNB credit card for which she pays monthly. A year ago she called FNB to arrange for premiums to be deducted via debit order. She was informed that going forward premiums will be deducted from her ABSA account. Unfortunately FNB failed to create a debit order facility and my wife was ...
My complaint is concerning a Cell C phone offer from FNB, i was contacted in beginning of March by FNB, them offering me a phone on a R100 per month Cell C contract. this included a new phone aswell. i agreed on the contract and chose a Samsung galaxy pocket.. after 3 weeks i still havent received ...
One of you premium bankers working in the pretoria branch accessed information on my wesbank account and gave the info to their client. The info has landed in the wrong hands and i cannot described the damage that has done. Firstly when I signed my contract i thought it would be private and ...
A cheque was deposited into our account to pay for an item purchased from us. The cheque bounced a couple of days later. After phoning the line they were not even interested in our story and told us we have to report to the police. There is no records of who put the money into our account and I ...
I went to the branch to submit my documents so they verify them on behalf of wesbank. The consultants were very slow and I waited for hours until I left the branch. There was just no sense of urgency. Only two consultants were at their work stations during the peak hours. They looked so exhausted, ...
I had an issue when applying for finance and the issue was of technical nature After gong through various steps and time running out the awesome people at the Premier Banking Suite at Bank City who are my premier bankers came to my rescue Mr JJ Benjamin and Mr S Solomon and Mr G De Oliveira are the ...