I have paid up a loan with fnb last year december. I spoke to 3 consultants since then and not of them could assist me, i have been billed from this year january till this month for a loan which i have already paid for. All da consultants ask me for proof which i send to them and not one of them ...
I logged a request with the FNB Call Centre on 27 July 2013. Within a couple of hours I received feedback from Justin Nicolaai regarding the progress of my requests (which has already been handled). I sent Justin an e-mail with some additional questions to which he responded promptly and friendly, ...
I called Online Banking in connection with activating my Online Banking. They put me through to some department they advised would be able to tell me where I could find the nearest ATM. From that point on I was put through from one person to the next seven times until I lost my temper and demanded ...
I have been going through a financial crisis due to my car's engine that needed to be fixed, I contacted FNB and explained that I will not be able to pay one or two months but I will make up the arrears when eskom provides me with my Bonus in July/August. I missed an installment last month but I ...
I applied for a smart savings account online about 4 months ago and the application was held back and I was told to visit a branch with my ID and proof of address to activate my account, I did that on Wednesday (It took 1 and a half hours to get that sorted out) and received my first statement with ...
The radio advertises the SLOW LOUNGE at airports to be free! once you use this - they take your bank card and swipe it (no RECEIPT to indicate that there is any cost!!!) Back home - R250 deducted per shot = R1000!! When you phone call centres.. no direct reasons.. so i'm stuck at the point where i ...