I took out a smart device with FNB which was ensured. The device was and i claimed from the insurance. They paid out money still owing on the device to FNB and difference to me. End of that month my premiums still went off my account. I called customer care who said they would investigate and get ...
I have been a proud client of FNB for many years, and today for the first time, I am absolutely appalled! They want to charge me R11 per page for statements! So, you are telling me, that as a Platinum account holder, paying over R100 of fees per month, I have to pay for my statements - at R11 per ...
I AM ALREADY AN EXISTING CLIENT AND ALL I WANTED WAS TO OPEN AN ISLAMIC SAVINGS ACCOUNT. I WAS TRANSFERRED ONCE AND PUT ON HOLD THRICE BECAUSE NOBODY HAD PRODUCT KNOWLEDGE. I COULD TELL THEM MORE ABOUT THERE PRODUCTS THAN THEY COULD TELL ME. REALLY FRUSTRATING PLEASE TRAIN YOUR STAFF!!! ...
The question: I opened an account and did not receive a card with it. What are the procedures to obtain a card Response 1: We don't give confidential information over e-mail. Call us. Me: I don't want confidential information. I want to know what the procedures for a new card is. Response 2: Call ...
About a month ago, an ATM cancelled my bank card, i have no idea why, when i called the call centre to find out why my card was cancelled, i was told, it could be because of many reasons and i was advised to get a new card as they would not reactivate that one. Yesterday i went to the Glen Shopping ...
I received an sms from FNB on 26/06/13 stating that my Visa Electron card would expire at the end of the following month (July) and would I please bring my id book together with proof of residence to collect my new card. I could go to any branch to collect my card. I duly went today (Friday) to ...