I was informed by my insurance company Outsurance that, due to 2 minor accidents within 2 months with my one insured vehicle and another accident last year with my other insured vehicle, my excess will increase from R1300 to R7000 and from R1200 to R6000 respectively on both vehicles. I WAS SHOCKED ...
I called the centre to get my policy re-valued as it had been increased and I had also bought a new vehicle. Mandla went out of his way to explain why the increase, why one would need to review their policy, why it doesn't make sense to increase/ retain values for certain items. We managed to ...
Finally a company that has renewed my faith in good business practice and service. After the last few months of being angry about the all terrible service and money grabbing companies we deal with, I thought claiming from my insurance would be the same. Much to my surprise it was quick, easy and ...
I called in to enquire if the insurance company had received my tracker certificate which i had been trying to get through to them for over 2 months. Vaughneen answered my call with so much courtesy and a great attitude. She explained to me what had happened on my policy and how i should go about ...
I am very happy with the level of service and friendliness received from Vicnesh at FFW. I was also pleasantly surprised by premiums FFW was able to offer me. I definately intend to keep my business with them, and in future wont hesitate to call the call centre again for assistance or advice. Well ...
I contacted first for women insurance this year in June and got a cover with them. They promised me a good service but I haven't received it not even one bit. I was due for my vehicle inspection and I drove from Burgersfort to Polokwane (300 km) just to get to Glassfit cos that's where I could do ...