Thank you fidelity for the follow up. Timothy Makando has been very professional in handling this matter and so far so good. He has taken everything seriously and looked into the complaints. Much appreciated and I trust that the guards will remain consistent ...
Had a very pleasant stay at the Cabana Beach Resort in Umhlanga except for 1 individual called Leonard employed by the Fidelity Security Services. The issue was addressed with the manager on duty Deborah, however I feel that there is only so much that Deborah can do as Leonard is employed by ...
Reported a faulty alarm system on 16 November 2013, Technician collected instrument for testing on 18 November, Marianda confirmed stock for the replace of the entire system that was damaged. Phoned their offices to enquire the next day and were told she will contact me asap. I am still ...
Dear Fidelity, We just bought a new home. The previous owners used Fidelity and we decided to continue the relationship. Here's a glimpse into the experience we have had: We communicated that we would like to take on a contract for security services and we had to chase sales with phone call after ...
My fellow collegue and I went to Promenade Mall for business. I needed the toilet and was directed to the bathrooms at the food court. A lady was in there hitting her child continuously for an extended period. When I told her that amounted to child abuse she shrugged me off. It was really bad and ...
This morning I was almost pushed off the road by this individual. VW Amarok, Fidelity Branding, BV22KVGP, Vehicle Number 40388. He came flying up behind me as I was overtaking a car and a truck. I had my cruise control on and was on the speed limit, so this dare devil was probably breaking the ...