Thank you Ferreiras for an excellent customer experience. We have been undergoing renovations and bought all our tiles (inside and outside) and bathroom accessories at Ferreiras. From the outset the staff were incredibly helpful, friendly and knowledgeable. They provided good advice and went out of ...
I have recently completed a house renovation. I gave Ferreira's tile and bathroom sales person my measurements and I was told that I needed to buy extra tiles in case of breakage. I now have 68 boxes of additional tiles that are left over! When I asked to return the tiles (understanding that I ...
I wish to report my experience at the Yard Sale at Ferreiras Decor World. I battled to get the attention of Sam, who works there and later claimed to be the owner. He was curt and utterly unprofessional in his attitude - and on three occasions I had to have him paged to attend to me. He has this ...
Bought a toilet at Ferreira's more than two months ago. On delivery same week of purchase the seat was never delivered. Followed up with sales person who referred this to management - Russell - who was very unprofessional, not helpful at all, his story changed continuously saying seat was ...
Ordered bathroom tiles, taps, basin and a whole lot of other necessities to complete an entire bathroom worth R20k. We needed the twin shower mixers right away as the plumber was booked, the rest was to be delivered. We should not have trusted Bazil, because when we arrived home, we realized he ...
We bought over R66000 of bathroom goods when they delivered it was after hours and they made a subcontractor on the property sign for goods that were not even delivered. No one phoned us to say we are delivering like it was arranged for the monday morning they pitched up after 6pm. They then sent ...