As a potential new member it takes merely a couple of minutes for them to phone you. I am an existing member that made use of the "CALL BACK" service with a query on my scheme benefits. I have used this several times and not once has anyone contacted me! Very poor service! Very unhappy! ...
I want to thank the Board of Directors of Fedhealth Medical Scheme and especially Mr Peter Jordan Principal Officer for his personal involvement in granting me the use of Afinitor for advanced renal cell carcinoma. After several letters of appeal based on the excellent response to treatment, the ...
Yesterday I went to designated pharmacy to collect chronic medicine. I was informed that it had attracted a 40% copayment (R300) as it had been taken off their formulary. Call centre advised that my doctor phone them to arrange a cheaper medicine. As my appointment with specialist is only booked ...
Only the best medical aid!!! and more rather worst medical aid. I pay thousands of rands every month and when a claim gets submitted it comes through as rejected. What is the point of paying thousands every month and I get no satisfaction. My son cut his ear open on the 15 August and I had to take ...
Thank you Anneke for following up in order for us to get the pre-authorization number. ...
I have been a member of fedhealth for many years. I am experiencing an issue where fedhealth is not paying claims I submitted. I have sent them emails on 2nd August (020813Q6G9FN, 020813Q6G98W, 020813Q6G98T) and 19th August (190813Q7P3FL). I'm not sure why they are not responding to my queries as ...