I saw an Ent on Thursday the 17th October and he informed me I needed an op. I contacted Fedhealth and hot my pre authorisation. I followed procedure and everything was in order. I now today get informed Fedhealth is not coveting the operation. Hospital benefits are 200% of the rate. I now will ...
I dont think all my claims were processed right as my chronic claims were subtracted from my savings. Everytime i phone the callcentre i get a different reason why. (From threshold explanations to doctors claim code errors to people not knowing). All i need is someone who can take me through each ...
I have had enough of Fedhealth and their utter incompetence being passed on to me the customer. I will be looking for another medical aid ASAP. I requested my debit order be switched to my new bank account at the beginning of October. Due to there bad service they delayed in processing this. Now on ...
Hi, I have been informed that I need to register on the Fedhealth diabetic care plan for the management of my diabetes as from 2014. BUT after speaking to 3 people, I am still not registered and my diabetic management is at risk!! Issues I have encountered: 1. No diabetic specialists are defined on ...
ALMOST 2 YEARS AGO WE ATTENDED INTERCARE IN AMANZIMTOTI WHERE WE WERE TOLD THAT THEY WERE FEDHEALTH AFFILIATED I.E. OUR CLAIMS WOULD GO THROUGH AS THE 12 FREE GP VISITS AS PER OUR FEDHEALTH MEDICAL AID. IT TURNED OUT THAT FEDHEALTH DID NOT PAY THIS AMOUNT OUT OF THAT BENEFIT AND NOW I HAVE BEEN ...
We made an application on the 21st of October to be added on my wife' fedhealth medical aid but up to now it has not been processed. When i called to make a follow up im told only my wife who is the principal member should phone. My frustration is that why was my wife not informed of the progress ...