My medical aid payment must be debited from my bank account, last month I had exact same problem, then it was my banking details that seems to be a problem, then the problem was on the side of Fedhealth, stories and more stories, I phoned them (costly cause you wait for 15 min) I was promised, if ...
I have had a series of bad luck that forced me to interact with my medical aid on a regular basis over the last few months and must have dealt with every department a client possibily can deal with from client service, authorisations and emergency department and speaking to managers. I have to ...
I changed to FNB bank, and notified Fedhealth. I got an email from them stating that my new FNB account would be debited. So I moved the money to there. Well they debited my old Nedbank account, costing me a R90 fee, and I have tried to contact them, and only receive automated responses. This ...
I want to commend Debbie Hendrikcs on always and I mean always having a good attitude when I deal with her. If she has any problems in her life (which I assume she does) I would never know because she is consistently ready and willing to help me with the greatest attitude. Thank you. Very much. ...
I have a son with special needs and need a very expensive diet for him to be able to thrive & basically stay healthy. We have to apply every year - get motivational letters, etc. we applied over 2 months ago & have run out of his food over 2 weeks ago. The medical aid doesn't seem to ...
Spoke to Nontobeko who was very helpful and she gave me answers that I was looking for and even went an extra mile to give me additional information which turned out to be very useful. Thank you very much lady, such service is needed more and appreciated. ...