I joined Essential Med in August 2013 and we added my husband from 1st October.By then I still haven't received my membership card, and never received any confirmation from Essential that they have received my application, or that it was processed. I had to phone them all the time to find out what ...
Mike Smit replied on my HelloPeter report & I sent him the following e-mail which he ignores. Dear Mike, with regards to your HelloPeter reply: MS: Upon investigation it was established that the account was sent to Polmed and not to Essential Med. JV: Yes, the account was initially sent to ...
After numerous complaints to have my Chronic Medication for me and my wife, Ulyssia and Nicolene assisted in getting this sorted out with their Suppliers and with the Chemist. After numerous calls made by Ulyssia and Nicolene, keeping me updated I will commend them as much valuable assets to ...
Clarisse from Essential Med is going out of her way to assist in a speedy & professional way. Clarisse you are a asset to the company and only a pleasure to work with. You are going more than the xtra mile!!! ...
In July 2013 I visited the dentist for a cleaning and check up which my medical scheme covers. In September I received a bill from the dentist stating that I am in arrears for 30 days. I notified essential med immediately and was assumed that the matter has been received. It is November and I ...
I have been trying to resolve 3 claims that have not been settled. I have spoken to Glennise on numerous occasions over the last 2 months to assist. Every time she says that she has submitted them and she is waiting for a response. Every time I phone she says she will get back to me and never does. ...