I bought a lounge suite from ellerines bara on the 17/05/2013, on the 18th I reported that it was torn.they came picked it up and brought it back worse than before.i have been trying in vain to get a new lounge suite from them, im been taken from pillar to post.the delivery note that they left me, ...
Aught sofas (3piece). got broken and were under a warranty. i did the right thing to call them for fixing. that is where the problem started. they did pick them up for 3 weeks and fixed only one sofa. i called them to ask why werent the others fixed, someone told me they thought supplier fixed all ...
We purchased a gomma gomma lounge suite and Vista display unit from Ellerines in Strand in September. I noticed that the material on the couch was not stitched correctly and contacted the delivery depot about the problem, I was told they will need to collect it for repairs even though we only had ...
I complained last week of poor service, Ellerines Head Office phoned me and asured me this matter will be sorted. A day or two later I received a call from the Roodepoort branch, but unfortunately I missed the call because i was driving. I listened to the voice mail and responded immediately, just ...
I purchased a lounge suite at ellerines t/a geen and Richards (Pretoria central) on the 19 dec 2013 received an sms confirmation that it will be delivered in the afternoon 21st dec. No delivery took place until I called boksburg headoffice/call center and was told by the agent that the truck had a ...
I have purchased over R30 000 worth of furniture just over a month ago, paid a lot of money for a lounge suite that has sagged and is squeaking. Made numerous calls to report this and till now heard nothing. Unfortunately there is not enough space to share my disgusting delivery of my goods ...