I received excellent service from a special employee by the name of Michelle from the Customer Services Department at Edgars Gateway on Saturday, 30th November. My boyfriend had seen a pair of Puma takkies that could not be found on the shop floor, we were met by a friendly but busy lady by the ...
I went to Edgars, found they had a 20% discount on their jeans. So i got a pair of Guess, which the price tag said cost R799.00. I worked it out, 20% off that is about R560. So i go pay, and they charge me R639.20. I had a look at the receipt after, and figured out that they charged me VAT on the ...
I went to Edgars and bought R800 worth of goods which included 2 tracksuit pants and 2 Adidas t-shirts. When I got home the consultant who assisted me did not put the 2 purchased item in the bag. When I went back to the store, the purchased items were back on the sales floor. I questioned him about ...
I am a club member. Most years, my Christmas voucher never arrives in the post and I go to a branch, they can see I havent used the voucher and they give me a copy to use. My aunt (who is NOT a club member) and cousin have both received their R75 Christmas vouchers two weeks ago. I have not. I went ...
Some Edgars customers are allowed duel 6 month / 12 month accounts. I take a dim view that Edgars cannot treat me like some of their other customers. I pay my account promptly and spend a small fortune at Edgars / CNA monthly. But not to worry: it is possible to take my business elsewhere. And I ...
Edgars have increased my credit limit twice now already and bth times without my concent. I signed a contract stating I do not want increases even if I qualify. I am struggling to get hold of them and when I do my aitime runs out waiting on the line for something they did wrong. Now I am paying ...