I visited the Somerset West Mall branch of Edgars yesterday and waited 10 minutes in a line to pay for my items. This was not because there were many customers, but rather because there was only 1 active pay point for the entire store. Whilst I understand that there may be less tills active during ...
I placed an order on the fashion hotline to source 3 shirts for me on 10/01/13. After not hearing anything thing I phoned to follow up about a week ago. The call centre agent reply was that they are still busy sourcing the items although when I placed the order 110/10/13 they checked on the system ...
Thank you Edgars for maintaining our relationship. Your feedback (Calls and emails) was awesome and thank you for rectifying the problem and issuing me with my new phone. And the Cellphone department guy who saved me was so helpful all the way, with a smile and very informative. Thumbs up!!! ...
I went to the store to buy a cellphone as my own provider was out of stock. The Lady at the cellphone department made me feel welcome whilst waiting. She explained everything to me and even went the extra mile to show me how the application I was looking for works. Thanks "Granny" ...
My name is Alton, I have an account with edgars. I went to edgars active in hillcrest and was assisted by Thands. He was rude and unhelpful. He said I couldn't make an account purchase with my drivers license, insisted that I leave and fetch my I'd for the purchase. He was very abrupt with me, ...
I paid off my account last year November but Edgars refuses to close the account. What I got a paid up which shows that the account is still active. I don't know what they want cause I told them to close the account and remove me from their database. Can someone advise as to what I must do cause ...