Today I went to return a Sisley gift which retails over R2500. The consultant was lovely however my only gripe was that I'm told the manager will have to decide if he can change the products and if he says yes it can only be returned and replaced with Sisley products! My biggest concern is, since ...
Received a letter to go and FICA the Edgars account. We went to Springs and was told by Mabel at Springs that the Woolworths account statement that we took in was not correct. Nowhere on the letter received did Edgars at all state what type of documents may be taken in. We were given a fax number ...
Hi There had only one person serving the customers at the pay point and he had a customer for an exchange it took long, then he called on some lady for assistance I forgot the name but the surname I recall its Dladla. When she was called for assistance she went at the back for quite some time, if i ...
I was recently retrenched (effective 01/02), the same day I visited the branch (as per the Customer Contact Centre) to complete the neccessary claim form for the Account Protection plan (which I have been paying for for as an accountholder) I was assisted by Lucille who made copies of my docs and ...
I was hijacked on the 18th of February 2013 and my vehicle, my house keys and my "life" which was in my handbag, was nationalized. In an attempt to obtain a new card from Edgars and presenting a certified copy of the identity document, I was shown the door by Edgars in Brooklyn with the ...
On the 14th Feb I bought a Blackberry 9300 at Edgars, the phone kept freezing and wouldnt charger properly so my boyfriend took it back on the 22nd and they exchanged the phone. That phone started giving me the same problems so we took it back on Sunday. The person in the store said that there was ...