I submitted a complaint on the 27t o April 2013. I received feedback to say how sorry edgars was and i will be contacted to address my concerns, and we are heading for a month later, and still not contact. I am not surprised as this is becomming the industry norm... This is why i closed my account ...
I would like to commend Devraj for his swift approach to my query, he did what Managers are supposed to do. He has made one customer very happy, Thanks a lot... really appreciate. ...
On 2 April I was called regarding the use of my Edgars card. Seeing as my card has always been in my possession, it is obvious that someone at Edgars is involved. Over R6000 was spent on my account. I had to go to Edgars twice with an affadavit and all my personal info, as it was not explained to ...
Good day This is in connection with my previous complaints about the same problem which is not yet resolved! A lady by the name Jonaine called me last Tuesday to explain to me the ITC rules regarding my account. As edgars had initially overcharged my account. I will not explain myself over and over ...
I received a call on Tuesday Regarding the, and all your'll can tell me is..I'M SO SORRY BUT WE CAN NOT REPLACE YOUR THINGS THAT WAS IN OUR STORE, and then put me on hold for 30 minutes, like i don't have a job. So i did some digging and found out that there has been many people robbed in that ...
In 2011, Someone impersonated me and used my Edgars account. He bought Cell phones and took cell phone insurance and possibly family provider plan and account protection plan. Edgars investigated and reversed cellphone transactions but they have not cancelled cellphone insurance possibly family ...