I spent a total of an hour in this store and still came out without my purchase along with 3 other customers Tills were off line, I was asked to rather return to the store later. Which I did, and then all other tellers where on tea, except one with a long long queue. After the first visit I ...
I called today at 13:40 to report an error on your automatic balance enquiries, which keeps saying my account number does not exist (I made 5 calls and tried 3 times with every call - it's not an error on my side). I called again and asked the operator to report the faulty system so that it can be ...
On 26 April 2013; I paid the balance on my Edgars account via EFT; I mistakengly paid R5700 extra on this account; thinking I was paying another account. I called on the 29th requesting them to reverse the money; I was requested to send all the relevant documents of which I did. I called to follow ...
The Edgars store in Upington is a joke! It sells old stock, actually it's like all the rejects from the big cities are dumped in this store. The store is worse than a factory shop of Edgars. The stuff is still sold at their expensive rates but the quality is just atrocious. I never buy clothes at ...
Edgars contacted me on a Sunday evening to speak to me about my account which I think is completely unacceptable, I did not get to my phone on time and I received an extremely unprofessional message with no details, the message went as follows " This message is for Ms Farmer, the reference ...
Yet again something is advertised in the May brochure that isn't available. I spent 20 min on the first call to find out where there is stock, only to eventually put the phone down as I'd been on hold for too long and finaly got through to another department to be told that "sorry they are out ...