Hi, Sent a Letter of Dispute via e-mail to the Edcon accounts department e-mail address [Email Removed] on 4 separate occasions and to-date have not had any feedback/acknowledgment. E-mails sent on: 24 April 2013 27 May 2013 12 June 2013 4 July 2013 It would be greatly appreciated if a suitable ...
I have complained to Edgars/Edcon on a number of occasions by phone and email in the last four months about their appalling customer service. Eventually I contacted Get Closure who appear on the Edgars Website as a means of ensuring that complaints are heard. They have not followed up on the ...
Good day On the 28th of May I paid Edcon R3500 by mistake where I meant to pay R200 and I requested that I should be reversed on the 30th May 2013 I made that request to Notshikelelo Nqambule on the 3rd of June 2013 I asked her the progress of my request she told me that "It is still in a ...
Hello LATIEG, Hi i have a problem Edcon promised to refund me and i saw my statement they did not refunded me and if i am calling their number it says it start working as from 8 to 6 and i am confused because it 8-30 now. This is what they said last time i spoke with them, As per our discussion I ...
I recently discovered an airtime subscription that is being deducted from my account by the OTA group. I called into the call center enquiring about where this airtime was going to because I had not been receiving the airtime that I have being paying for. I have been put through to 5 people now, ...
It is month end and I need to pay my bills. I know doing it via internet is easier. Well as it hapens I can not as yet. So the next best thing is too pay in store. When getting there, I only see two cashiers. And a long line! I am not going too wait that long just to pay. So I left. ...