I applied for an account online at the Edcon group, Two days after my application a consultant called me to confirm if i applied for the this account, I confirmed. After 2weeks of my application i haven't heard anything. Today 27/11/2013 I called the Edcon head office to ask the status of my ...
I phoned to lodge the same complaint I had 3 weeks ago with my sim card. I spoke to one of the consultants and when I asked her to speak up she simply put the phone down in my ear- this is absolutely unacceptable!!! If your employees are not willing to speak to a customer then they shouldn't be ...
I complained regarding the collection processes regarding R80.00 overdue on a account. This was on the Friday 15th Nov. (No calls only treats of handing over) phoning the call centre advising them of the closure of my account after settling the full outstanding R3 000 . On the Sat 16th I received a ...
Edgar's or Edcon's Lawyers are harassing people by constantly phoning them with questions of will you pay on the due date etc. These calls are on Saturdays Mondays and on? When asked for a statement of account, nothing happens, you just get called again. Edgar's, you and your lawyers are going to ...
Good day I am a customer to Edcon comapany and I am worried the way Jet (Edcon) system works, I have been paying my accounts every 25th of the month if late would be the 28th of a month and I started with this arrangement from August 2013. I got a calls from Jet Accounts in regards to August ...
We went to 2 different Edgars Stores, Jet Stores and CNA (Carnival Mall and East Rand Mall) to open a new account with them. When they enter my husband's ID, their system keeps on saying that his ID and Surname does not match!!! The store's assistant (Gugu) tried to call from the branch and ended ...