I went in to the store in Randburg to have my account reactivated because it was blocked. The lady called and gave me the phone to speak to the people from customer service. They couldn't confirm employement and told me to call again after 5-10 minutes. The lady who was helping me initialy was ...
Matters have actually become worst now they are sending me messages threatning to blacklist me if I don't pay for an account that I paid for. I'm not an illeterate person they can not be sending me messages threatning me when I have a Bank Statement proving that I paid with my card they even sent a ...
In late august I was called and offered to settle my debt and recieve a 25% discount, my account was handed over and I agreed to the arrangement I paid the 3 instalments in 3 onsecutive months, after my 2nd paymnent I was called by the company i was handed over to he said he can see the arrangement ...
My end of November bill from Edgars included short term insurance that I had not requested. I contacted their HQ to have the products cancelled Although cancelled, the amounts that were billed for the products were not reversed and simply added onto the next bill. I contacted the call centre on 18 ...
I can not even being to express my disappointment in the service from Edcon financial services. Twice this year my credit limit has been increased without my consent or signature and when I contacted the call center no one seems to know who this Caspar that approves my increases is. I can not ...
I have been contributing toward an insurance policy offered me to assist me to pay my Edgars account in the event of me loosing my job for plus minus four years. Unfortunately I did loose my job - I was retrenched on the 1st of July 2013. A few weeks later, with my letter confirming that I was ...