I would just like to thank Riaz Samodien at Discovery Insure for his patience, proffesionalism, his listening skills and willingness to assist. I phone Discovery Insure today and spoke to Riaz who understood exactly what I wanted and he hleped me quickly and sufficiently. ...
Moved my insurance to Discovery Insure because you get the DQ Track functionality. This means I can map a "Safe Area" on the map and if any of my vehicles leaves that area I get notified. I think this is a great service but mine has not been working for 1 of my cars since inception, I ...
At the beginning of Nov I lodged a MVA claim with Discovery Insure. I took my car to East Rand Motor Lab for an assessment. On 14 Nov, S. Ndlovu advised that my claim has been approved. I got the panelbeaters report which only covers repairs to the bodywork. I emailed Sibusiso on 15 Nov to advise ...
I loged a claim today and it was processed the same day and Lerato even called me to confirm that all is in order. What a service this is the first time that I got a speedy response. Normally my claims takes more than 3months to be processed. Keep it up Lerato Moloi, you are a darling ...
I decided to start looking for new house and car insurance and completed the questionnaire on the Discovery Insure website. Shortly after I received an emailfrom Cecil asking for the information needed to do a quotation. We have emailed between each other and he was extremely helpful. Even when my ...
At 08:20 on Tues. 3 Dec, I logged a complaint regarding my DQ Mapper reports not showing data. I have spoken to 5 agents and a manager in the interim and my problem is still not resolved! On Friday I was told by the Customer Relationship manager (Kishalan) that he would provide me with feedback by ...