I submitted a claim for chronic medicine on 11th October 2013. I paid the full amount when purchasing the medicine. R235.00 was refunded to the pharmacy and not to me (despite two phone calls from me to try and stop payment to the supplier). I obtained a letter from the supplier stating that they ...
After struggling for some time, I'd like to thank Tracy for the time she gave and making the time to call me back and update me with relation to the outstanding claims... Please keep up the great work and may bless you and keep on uplifting Discovery, you are a great asset. from Landworth ...
I am appalled by the service that we are getting from Discovery Health.. After numerous attempts via phoning and emailing we are still waiting for our Tax Medical Certificate and NOTHING has come through to our email address... I find this service as unacceptable and very unprofessional.. Please ...
I applied to join Discovery Medical Aid starting 1 January 2014 and the outcome of my application was that 3 months waiting period will have to apply because i was a member of a registered south african medical scheme and i had a break in membership of less than 90 days since my last medical cover. ...
How can it take almost 5 MTHS to sort out an account? I have emailed&sent the account numerous times to Discovery. It was an in-hospital visit, which I called & confirmed with them about & got the authorisation number for. Most of the account was paid. The account in question however, ...
I submitted a claim for an out of Network visit as i only discovered on the day of my appointment that the doctor that i went to is no longer part of the Network doctors provided by Discovery. No one from discovery informed me of this. after seeing the doctor he put me on a drip for my terrible ...