I phoned to ensure that I take my daughter to an orthodontist that charges discovery health rates and needed to know what the discovery rate is as I have to start phoning orthodontists to get an appointment. After holding on for 15 minutes for the consultant to actually answer my question I was ...
Hello again Peter; After our last conversation Mrs Rishana from Sandton offices phoned me and i explained the whole story to her, after two days she sorted one matter for me that i wont have to pay if i go to dr Steenekamp, i was very glad but KNOW after a couple more days i said to her that ...
For the past 5 months I have been receiving my Atripla on my chronic medical benefit. Before that I was using Tribuse and my doctor and HIV specialist change me onto the original and not the generic as I was having side effects. The beginning of October I went to my Clicks pharmacy to collect my ...
Received a cheque for R303-10 from Discovery. Deposited into my account. Bank informed me that cheque was cancelled and I must pay R95-00 for unpaid cheque. Faxed and e-mailed proof. Started contacting medical aid from 5 September. Ref No, 3050530518, 3051155651, 3051155856, 3051156487, 3051156803, ...
Its funny when you oue a company money, they can call until they get their funds. I have over paid my account, nobody bothered to call me and find out where to transfer the over paid funds back to. I left it, with the hopes of them calling me - Fat chance - I have no logged several calls, emails in ...
Every time I call to find out why a doctor wasn't paid, I am told that's not right as there are still 3 sessions approved. No one is willing to give it to me in writing, as they are always having system errors. According to call centre, there were x amount of sessions approved at the start of the ...