Hi, This morning had a pleasure of speaking with the young lady forget her name, but sure you can pick it up in my account. I told her i was mugged and needed to replace my card and not only did she go an extra mile, but did not loose her cool as i keep putting her on hold .thank you You are what i ...
I have put in a query with regards to a claim that was supposed to be paid to me into my standard bank account but was paid into the incorrect bank account. I phoned the care centre last week three times and was told they would get back to me every day until the problem is solved. That was on ...
Hi ; Rishana informed me that they will pay Some of the claimed money back into my bank account withinh 5 Days, its now already 7 working days left and no sign of my money, i have read about many people struggling to get their money after Discovery has promised to pay it into account. Rishana ...
I would like to thank this lady Rishana Singh for going out of her way to help me with my medical aid to become an active member again. Brilliant service :-) ...
I used to be a dependant on my father's Discovery medical aid. In Oct-12 I applied to become an independent member. The financial planner allocated to me by Discovery to me to get me on a specific plan - I have subsequently found out that I can't downgrade from this plan. In Nov-12 I asked a ...
We have been waiting for authorization for a period of in excess of 30 days for Discovery to approve a procedure. We emailed everything through to them for the second time on the 13/11/13. The first time they received our application it was not approved as they required more info... this has been ...