The level of service provided by discovery is getting from bad to worse. I visited my GYNECOLOGIST on the 29th October 2013 for my check since i am pregnant, i pay the gynecologist CASH and claim back from discovery. I have sent the claim statement and only to find that discovery ended paying the ...
My 2yr old daughter fractured her arm. It was such a traumatic experience especially since she is so little, and even worse when the specialist told us that we would have to have 2x operations on her arm as a result of the fracture. We were horrified and tried by all means to prevent an operation, ...
I want clarification on the following Please advised that I received a call by Nosipho -on the 6 November 2013 at 16h16 -and I asked her if anything else is outstanding and she advise non -please advise me why she advised me on that? Secondly I never took any medication for R111.70 -i bought my own ...
I joined the medical aid this year in august and unfortunately i got sick and my savings got finished. i called to confim if i had the 2 free doctors visits and they said yes i can still see the doctor and no one explained to me that any other tests i pay from my pocket now i owe R1, 500 and i ...
The claims division is really a pain in the fundamental orifice. I sent through a claim and I get a email which states "Dear Member, The details on the claim you sent to Discovery Health are incomplete. Please check the dates, amounts and procedure codes and email copy to [Email Removed] or ...
My mother was nearing 70 and as a family we decided to get her onto at least hospital plan. Discovery came back with a great offer of no waiting periods or anything via my broker and we have been paying since July 2013. My mother required an invasive procedure that will require pre-authorization. ...