Medical aid indicated that they partially paid a medical bill but doctor's office refuted this and insisted I pay the full outstanding amount. Call centre agent informed me that I'd be able to claim the partial payment back. I followed up on the claim emailed to their claims department a month ago ...
I had R20294.99 in my Discovery Medical Savings on Friday the 13th Dec 2013. I went to Spec-Savers on Sat 14th Dec and received an e-mail on Monday 16th Dec from Discovery that they will only pay R3350.00 towards my specs, leaving a balance of R1144.00 which I have to pay from my pocket. I want to ...
We are NEW customers, or at least, TRYING to join Discovery Health. We phoned last week wednesday (which was a mission to start off with because EVERYWHERE you need to give your membership number... we are PROSPECTIVE clients...). We were told someone would phone us by friday. Nothing. We are still ...
I cancelled my Discovery membership as I resigned from my Job in June 2013 and I was making monthly contributions until I resigned. When I checked my credit report on the 18.12.13 I discovered that I have been blacklisted and they say they have sent a letter of demand to me of which I never ...
I submitted a dental bill and was told that part of the claim could not be paid. However if the person processing the claim had bothered to look there was a separate invoice for the dental lab work. Please process immediately and refund. Thank you. ...
I am quite unhappy with the way I have been treated as a customer of Discovery Health, My wife filled out her script early this month because she left to America and needed more medication for while she was there. Due to her taking her meds ahead of time medical aid has not paid for it leaving me ...