Good morning I am very upset about the way discovery has been treating me. I was not explained that I need to pay for a number of 4 instalments. I think this is very unfair as NO ONE gave me an final amout to pay. I have strictly asked if the R1278.00 is the ONLY amount outstanding. I was not given ...
Discovery pay any medical bill submitted without checking with the patient. They have no right to release funds from my medical savings account without my permission. They send me an email to notify me that they have paid a supplier. Who authorised this payment? Discovery should be requesting MY ...
I sent through a request for a early release of my Medical Aid Savings from discovery, as I had left my previous employer and discovery and would not be joining a new medical aid anytime soon due to affordability. I originally contacted the call centre in October and then followed up on numerous ...
For the past 5 years Ive had the same issue with Discovery about my extended chronic medical bills and each year it is a repeat of the same or similar mistake. Each year I physically deliver the following documents, Request for extended supply of medicine (because I live in Thailand I need 12 ...
Hi Kindly note that i have been submitted to Hospital and the medial aid did not pay my doctor. when i spoke to them, they advised that they have made payment into Standard bank account, which im not using for the past 5 years. when i have asked them to reverse the money, as i did not give my ...
Every single day Discovery Health finds yet another way to disappoint their clients!!! I am going on holiday on Sunday morning at 02h00. Unfortunately my script is only due on Sunday, so you REFUSE to release the meds 1 day before?!?!??!? Really?!?!?!?!?!?! We pay thousands of rands every month to ...