I called discovery to get authorisation for my 6 week old to see a pediatrician for his check up. I was told I need a referral from my Gp. My Gp is unavailable until 12 January. I call discovery back and explain my predicament. I'm told they can load a second Gp, but that will only be approved on ...
I joined Discover Health on the 14th of October 2013, for the effective date 1st December 2013, on receipt of my membership certificate i noticed that my ID number is incorrect, i notified the financial adviser (Jackie Robinson) who was assisting me with the registration on the 27th of November ...
I have been with discovery medical Aid for two years now and i swear i have never recieved such an excellent service that i have recieved today by this lady Devana Anandavasagar. Talk about going the extra mile, she took alot of her time to help and explain to me on what i did not understand of the ...
I took out a medical plan from Discovery Health for my father and mother in 2006. I upgraded them from a core plan to an essential core plan December 2012. I am paying the monthly premies for them. My mother was Friday, 3rd January 2014, admitted to Hospital for extreme pain in her legs and also a ...
After bad advise from an Agent sometime in 2012/3 i ended up changing my plan to a Hospital plan, which meant i lost my day to day doctors' visits which negatively affected me since i have a sickly child. October or so last year i called them several times to change my plan to a normal medical aid ...
Being a Discovery member the whole of last year has been very frustrating because I have wasted my money and time. I call Discovery every month asking for refunds into my account on premiums that have been paid a month before, they attend to it as if they will sort out the problem then the ...