My husband had a severe earache and on new years day went to the emergency room of milnerton medi clinic to receive treatment as our regular keycare appointed GP was not open on a public holiday. He was informed he would need to pay cash and claim back from discovery, which he did. I sent in our ...
A prescribed minimum benefit claim has not been fully paid as is legislated. (Dr. NV Martin) >R1000 is still unpaid from a claim of 14 october 2012. Also, An out of hospital claim for a prescribed minimum benefit has not been paid. The claims were for the period following hospitalisation for six ...
Justine Meyer was my 7th call to Discovery health this week. In under 30 mins she managed to cancel my spousal membership application on my wife's account with the new memberships team, reinstate my existing account and switch my vitality membership to my life policy. I had been struggling to find ...
I am trying to determine why a claim I submitted on 25 January has not been settled in full. I have phoned Discovery Health 3 times this morning. Every time I get half way through my stroy and the operator triw to assist me I get cut off. So now I am not only angry about my claim not being dealt ...
I sent emails to discovery to addresses [Email Removed] and [Email Removed] The auto responses received advises that an email or consultant will respond to you within 3 working days. This does not happen. There are no calls or follow through at all. No service delivery, no apology and just service ...
Discovery Health is screwing their clients by increasing the self payment gap every time you get original medication, even though they are schedule 3 or above. Is it my problem if the chemist does not have generic medication at the time? Am I then supposed to drive from one chemist to another ...