Good Day, I am saddened to say that after 7 years on discovery medical aid - i got a call from the garden city hospital holding me liable for payment!!! instead of healing, they are making people more sick and stressed. PLEASE CAN THIS BE RECITIFIED I DONT NEED THIS TYPE OF STRESS, THAT WHY I PAY ...
I'm so disgusted by the service received from Discovery Health since Friday. I called the call centre and asked if there's no possible way to have a option change done because the Keycare Plus option does not cover Vincent Pallotti Hospital, and the Doctor that takes care of her condition is only ...
IN SEPT. LAST YEAR I WAS ADMITTED TO ST. JOSEPHS HOSPITAL FOR BI POLAR. I GOT A PRE AUTHORISATION NUMBER AND WAS ADMITTED. I ASKED MY HUSBAND TO BRING ME A PRINTOUT OF HOW MANY DAYS I HAVE LEFT, HE DID THAT AND IT REFLECTED 17 DAYS IN TOTAL, WHICH WAS FIND CAUSE I TOOK A FEW DAYS IN JAN. LAST YEAR. ...
I was taken through to casualty on the 23rd Sep.2012, for an abcess. We at the time were not sure what abcess it was, however the Glynwood hospital did indeed contact the medical aid and they received the authorisation electronically for a dental abcess. 3 days were initially given for my stay in ...
On the 22 of Nov 2012 I cancelled my Vitality but every month since then i am being billed the vitality premium. I have called your offices so many times and still nothing has been done. How can you profess to sell a product to keep members healthy when all yourll do is cause them more stress? I am ...
On the 12th of January 2013 I went to physio, because it was my first time there, I paid cash... on the 15th of Jan I submitted my claim to discovery with a big black stamp on it saying "PAID, Please reimburse member" On the 18th of January, I get an email from Discovery saying that my ...