Compliments to Discovery for quick email response and a prompt call from LORIKA MATTHEWS of the BENEFITS COMM DEPT, who lucidly explained the solution. ...
I have a Discovery medical aid. When I found out that I was pregnant i phoned Discovery to find out cover and they told me if I go to doctor that is on the network they will charge me the rate that they agreed on. But phoned almost all the Dr on the network they all have co-payment. What I don't ...
I changed banking details on 11/12/13 and sent all the documentation for my daughter and my account through ahead of the debit order to be run month end. On 3/1/14 I called to inform them that the debit order hadn't been deducted. I was told with the holidays its normal and will come off. On 6/1/14 ...
Greetings Memberhip no 14148830 I just want Discovery Health to explain to me why they don't fully cover the Surgeon costs that operated on my son (Wayne van Dyk) in May and August 2013. After numerous corresponde via e-mail and phone i still don't except their explanation, which don't make sense ...
The medical aid was cancelled, on the 19/3/2013 we receive email for payment due R12032.05. The payment was done the same day. On the 4/9/2013 we receive another email telling us we are suspended due pay ment. The medical aid was cancelled and paid. How is it possible that we can be suspended? ...
I cannot believe changing your surname with discovery can be such a pain and hassle, I originally submitted my documents that were not certified and received an email from Maria Mkhize at discovery on the 23rd December 2013 stating that the documents needed to be certified, I then sent the ...