I had to pay a dubble installment at fnb and lost my deposit slip now I'm still not coverd and they can't find my money that I payed on their system even the ref no that I gave them don't show them anything. I mean a big company should know the details on the slip that I payed them my name sel ...
Hi I just spoke to Sharlene in the Billing department and I am very impressed. She was friendly, concise, diligent and an absolute pleasure. My dilemma was sorted out in a jiffy and with no hassles. All I can say is Wow. In a country where customer service is lacking, it is nice to talk to people ...
I'm very disappointed with discovery. My baby gets born in 2 weeks and I need to upgrade my plan. I'm currently on Classic core (Just hospital cover) and want a Classic saver so that we have cover for a new born child. And I know there are rules that state you are not allowed to upgrade due to ...
I got a letter frm my dr to go see my specialist in nov 2013, after my visit the specialist gave me another appointment to cum back for a papsmere on the 14/02/2013, vitality or the specialist tld me that i would have to go back to my dr for another letter, because the expiry date for the ...
Following a serious car accident last year, I have needed various procedures to repair the damage to my jaw and facial structure, one of which is surgery to repair my lower lip which was ripped during the accident and needs to be repaired as it is deformed and I have limited functionality as a ...
I would like to know why I am even paying for medical aid if my chronic medication is not covered. I had to sit on the one year list (of which I spent almost R9000 just on my medication) The whole reason I went onto medical aid was to get my correct medication. now a year and 3 months later. My ...