After being diagnosed with lung cancer in May 2012 and having my lung removed I had to fight for every cent to be paid from oncology benefit. Even in January 2013 when my MSA was available my CHEMO was taken from MSA. I was supposed to be allocated a "case worker" seems it was for ...
After numerous mails, I phoned discovery regarding a query, and guess what, they are unable to assist. I am getting so frustrated with them as no one seems to be able to help. You mail them a query and get a reference number. Thank you that helps a lot! Also what they confirmed on e-mail is ...
Vitality penalised me for moving to Classic Saver under my husband as main member - we both lost our gold status which means Diamond status cannot be obtained next year, as this is year 3 we be both would have achieving gold status. I phoned the call centre and they confirmed that Vitality ...
On 25 February 2013 I send an email to [Email Removed] informing Discovery that I would like to cancel my membership. On 28 FEbruary 2013 I received an email back from [Email Removed] informing me that there is a 30 days notice period for cancellation. I immediately responded and informed them that ...
According to: [URL Removed], Discovery Health Medical Scheme claims to be given the "highest possible credit rating" by Global Credit Ratings for their ability to pay their members' claims. They claim that this highest possible rating is an AA rating. However, according the website of ...
Discovery debited extra monies from my account without any prior notice. Further upon contacting them, they advised that they requested proof of income from my wife to place her on the correct pricing bracket as per there income verification process which we received no formal notification thereof, ...