This company is going backwards... and very very fast. To a point that after 11 years of membership i am actually considering going to another scheme. I had a claim on my account. When i insisted the transaction gets reversed the answer Discovery gave me was that i had to get the service provider ...
I had a billing issue in the beginning of 2012 and Shereen Maistry assisted me with that, she phoned me and said that it all had been sorted, now in 2013 I am liable for money to Discovery regarding the incident in 2012 that apparently had been sorted, I have disputed it and Denita de Witt was ...
My wife went to see a specialist in April 2012. Prior to see ing the specialist my wife obtained authorization from Discovery Health as my wife was on the KeyCare Plan. I was then asked to fax the medical invoice to discovery health and received no feedback for months. When I did follow up, there ...
How many times must we send the claim through and now your going to pay dischem today but we paid it already How can you pay dischem if i already paid them for the medication this is taking a month to sort out already Make sure that you see that my wife has authorisation to take this call on my ...
Prior to making decisions of cancelling my medical aid I was informed I could still enjoy virgin active and ster kinekor benefit as a result of my platinum credit card. I made decision to cancel only to find I was given false information as both benefits ceased after I cancelled medical aid. I ...
I lodged a complaint on your website a month ago about the incompetence of Discovery Health (Chronic Division) and while I received several calls, I am yet to be told that the matter has been resolved and that payment has been made into my bank account. On many occasions I have been told that the ...