After struggling for literally months and final demands from doctors Jennelle Appanna sorted out every single one of my claims PROMPTLY. Jannelle you have restored my faith in Discovery. Thank you. ...
Joined Virgin Active gym, went a number of times, Discovery called me to ask why I had not attended, but then could not advise who they spoke to at the gym to confirm this! This is the 2nd time I have had this problem with Discovery, who don't have proper systems to communicate with Virgin Active. ...
Claim for Chronic medication has been paid from my MSA and not by the Scheme. I called last week and complained Ref No. 2803845283, i was firstly told that this was not approved medication for my condition, however they have been paying for this generic medication for over a year. I was promised ...
My husband had his PMB condition approved when we joined LA Health (Had to pay the specialist to fill in the numerous pages of application). We had always called it a Chronic condition, which it is. Unfortunately for us LA Health employs Discovery as administrators. Clearly, Discovery expect their ...
Why does Discovery not want to cover my preventive mole mapping from my PMB when I am on the oncology program (I had a melonoma removed 19 months ago). I have talked to numerous people at Discovery about this but no-one can give me an explanation. I took it to the Council for medical schemes and ...
I find that the service we have received from discovery has been utterly disgusting as my poor grandmother has been on and off the phone with discovery for more than 3 weeks waiting and enquiring about the money that had been deducted from her medical servings account - she has called numerous ...