My MA premiums are paid monthly with no question. Unfortunately certain doctors request an upfront payment which puts us out of pocket & then in turn we have to wait on Discovery. After many phone calls & emails to both [Email Removed] & [Email Removed] I have given up calling them!!! I ...
I am a member of discovery health. Each time I'd have a query a response would take days on end regardless of the urgency. Recently I made an inquiry about joining the gym on the 16th April 2013. I got a response on the 18th April 2013 that they have forwarded my request to vitality and attached ...
I've sent through an enquiry on the 6th of February 2013 to [Email Removed] to change my income as I changed jobs. They responded with a change of banking details which I did not ask for as I sent through bank statements to change my income barrier. I responded and only received a response ...
My payments are up to date and just would like to request a letter of my payment and updated account, I was given 011 529 5871, but that phone is always on hold, does anyone even work there, I see this is not the first complaint about this problem, ANSWER YOUR PHONES!!! ...
Deeply saddened and humiliated by dealings around my account with Discovery Health. My account was paid up in February 2013; after receiving a letter from Discovery after the fact, claiming that my account is outstanding, I followed up and spoke to a lady by the name of Renata. After sending her my ...
My records will show that im not well etc. Anyway, i wasnt working the whole of last year due to the fact that i needed to be healthy enough to deliver a healthy baby. It was hard to pay my premiums as i wasnt working but i tried. I was owing from Sept to Dec. I asked for payment arrangements and ...