When I change from bank I phoned them to make the arrangements so my debit order do go off on the correct account so I do not miss the debit date. They confirmed everything is in order. A few months down the line. I put in a claim to be paid out to me. I never received the money. When I phoned them ...
I have been a client with Discovery for 3 years and have accumulated Discovery Vitality points from gymi'ng many times a week - I only found out about these points in the last two weeks. Trying to buy a book on [URL Removed] with the thousands of points I didn't know I had, I struggled to pay with ...
I made a payment to discovery on the 20/05/2013 as i was owing money on my previous medical aid and faxed proof of payment and i received an sms that it was received, on the 24/05/2013 i completed medical aid forms to join again and on the 03/06/2013 i called if they have received my application ...
I've been going through a bit of a financial problem and would sometimes be suspended but I always make sure whenever I get money I pay them first. My son got sick while my membership was frozen and I had to pay cash at the doctor. As soon as I got money I pad the medical aid and I'm trying to ...
After contacting Discovery numerous times to change my plan back to the old one I was on, a lateral movement not an upgrade or downgrade costs are exactly the same. They refuse. It's is after ill advise from a medical aid broker and their call centre. Yet they have granted this concession to other ...
I'm on chronic medication, I was happy with collecting my medication from cliks, then discovery called 2 tell me that they'll now be delivering my meds. Called them to let them knw that I don't have my meds yet, I got tranfered from pilar to post. The last consultant I spoke 2 gave optipharm no's ...