I require a letter from Discovery stating what my clawback value would be if I decide to cancel the medical aid. I originally received a letter within an hour of requesting but it was addressed to someone random and also did not have all the required information on it. I have now made NUMEROUS ...
Vitality is really just a joke. You pay R1000 in health and fitness tests to get you to gold status (which by the way you cannot claim back from your medical aid if you are not on Discovery - as they use "vitality specific" codes which the other providers to do not pay for.) Even if your ...
I called Discovery to find out which dentist I could take my son to on his plan. The consultant assured me that he could go to any dentist in our area, the only problem might be that I would have to pay in if the dentists charges where higher. So I took my son to our dentist and Discovery rejected ...
I requested early payment of funds in my MSA, due to financial difficulty having lost my job recently. in my first communication with discovery on the 20th of may I was told that payment will be made within three working days, today is the 14th of June and I have still not been paid. I have spoken ...
I have just been shocked and horrified to learn that Discovery does not pay for Infertility testing or treatment and yet this is a classified medical condition. On the same breath discovery is happy to fly me around the country and all the other unnecessary benefits and when it matters they cant! ...
I received a letter today (due to the heavy post office delays) which was dated the 23rd May 2013. This letter indicates that IBM Medical Aid has tried to contact me and I have failed to contact them on an amount which is owing by me on the medical aid. I need to urgently get this resolved as this ...