I would like to thank Nontobeko who was working night shift, she assisted me effeciently with my query, and she even went as far as giving me a follow up call, to find out if everything was resolved to my satisfaction. Way to go girl. This what good customer service should be. Thank you for the ...
I started calling in April to cancel my vitality for May 2013 as at 24 June 2013 it is still active. at first i did not make note of the ref numbers but now i have noted, names, dates, time and contact person. REF: 2878819335, REF: 2878821512, REF: 2898154197, REF: 2900553428, REF: 2902222607. ...
MY ACCOUNT WAS DEBITED BY VATILITY DEPARTMENT ON THE 12 OF JUNE 2013 AND MY VITALITY MEMBERSHIP WITH PLANET FITNESS I'VE BEEN CALLING EVERYDAY SINCE MY MEMBERSHIP WAS CANCELLED BY VITALITY, I SPEAK TO A DIFFERENT PERSON EVERYDAY STILL TILL TODAY I HAVENT HAD NO JOY, I WILL NOW GO DIRECTLY TO ...
I enquire about medical aid benefits. Discovery Health was very fast to phone me for my details etc. they will submit the application. then I receive an e-mail requesting more info, I send it through and that is where the service stops. I send a few e-mails to Jo-Ann to enquire if she received the ...
My last day on Discovery Med Aid was at the end of July 2010. I have been a student ever since. I applied for a job on the 7th May 2013 and a Quest consultant informed me that I had money owing to Discovery and if I could get that sorted then I could start the job. I got such a fright as this was ...
Discovery medical aid has been a night mare for me. I was on Momentum for 4 and half years and I never had a single issue. Discovery doesnt want to pay my hospital bill their reason being I overstayed at the hospital. As a patient what did you expert me to do? the dr didnt discharge me because i ...