1) Send email for querie on chronic medication problem 1/07/2013 at 09;22 Replay 1/07/2013 to recieve complaint with mail ref no: 639376100 Member ref: 2910594410 2) Send email 3/07/2013 to find out what is the problem for ignoring the querie. Once again they notify of recieving the querie with ...
I have been with a medical aid for the last 9 months ll have to fill out & send my application through befor they are able to confirm the waiting periods that would aply On 25/06/2013 15:46 I sent though the complete application with all other required docs (31pgs) & within 3 mins I got a ...
I joined discovery medical aid in August 2012. This then I have not yet received my discovery card. I phoned them on numerous occasions for them to send me my cards only to find that they keep on sending them to the wrong address despite me giving them the correct address.they then said they will ...
A member of the forensics department was assigned to investigate my request for Pre-authorisation. I joined the scheme in March 2013, effective April 2013, and found out that I was pregnant when I went for a check-up after my medical aid came into affect. I was shocked to find out that I was ...
I submitted two claims to discovery health, I'm expecting for my self payment gap to reduce, yet the amount has not reduced. Instead I received two payments and the balance of the claims were not entertained. I would like to understand why these other claims have not been added to my self payment ...
Claim submitted for Lancet Labs in April. Told no ICD 10 code on account, although prev accounts were paid without, but did not bother to supply. After re-submitting bill numerous times, with no response or payment, I am now told that the ICD code is irelevant, but another code used by Lancet ...