I don't know why I have to resort to a national complaint site. I have come to realise that once I have got past the call centre consultants and reached the next tier of supervisor/manager my problem is far from over. I received advice from Ms Dorasamy and given the fax number to which I could send ...
I logged my refund on the discovery site for claims and after a week I didn't get any feedback, so i called the call centre and i had to log the claim again and i was told it will take around 3 day to payback my money by a lady called TK here is the reference number : 2930939248 and after a week of ...
My complaint has reference to the following mails THAT I SENT YOU PLL A WEEK AGO AND AM I STILL AWAITING FEEDBACK! Let me refresh your memory as getting back to your clients seem to be a problem on Discovery's side, I have told Kea Leso that I guess I will need to approach this via HP, seems i was ...
I have a medical aid with Discovery and paying R3080 pm for my family, I was diagnosed with hyperthyroidism my savings account was exhausted only and I applied for chonic illness cover and it was approved. I was informed that they will backpay all my expenses from the date I was diagnosed and put ...
I honestly think that Discovery is a RIP OFF!!! The only reason I am with them is because the company contributes a portion towards my medical aid. I used to be on Bankmed Traditional Plan, with no savings. I fell pregnant, had my baby and did not have to pay in a cent. ALL my expenses for the ...
I requested a Health Record in 2011for my daughter and I as their website would not allow me to download due to technical errors. (Error reference: 1722415969-1317375814629) I have advised their IT department and numerous other departments and sent them copies of the error messages etc and they ...