I have been with Discovery Health for four years now and have received exceptional service throughout. My girlfriend has been without medical aid and has paid cash for any medical expenses. Recently she fell pregnant and I decided it was wise for me to have her as a dependant/beneficiary on my ...
After email correspondence months ago to change my medical aid to be on my partners medical aid I was informed the best way was to cancel my membership and re join - little did I know I would have some many issues. They expect me to pay activation fees again, won't let fill in my online assessments ...
I've been trying to submit an application to Discovery for an extended supply of medication as I am going on holiday in a week. Despite sending the email to the correct email address, I get the following nonsensical response from a Lisa Van Der Byl "Thank you for contacting Discovery Health. ...
I need to change my GP. Information not available on website. I sent an email to info@ and received an irrelevant reply. I then rang the call centre, not having specified a suburb was the reason that the website did not give the required information. The consultant read a few names to me one of ...
1. My Fiance has been paying vitality every month. He has not been able to get the benefits as he has to activate the card via your website. He has sent emails for help but to this date he is still waiting for a response 2.My 2 year old is suppose to go for grommets tomorrow. Discovery will only ...
Once again Discovery shows that they have no heart. Just had a call from one of their employees, telling that because of non-disclosure of my wife's pain in her arms that qualifies for termination of the contract with them. Rosanna said that I did not disclose something that my wife was not ...