I'm a Discovery member since 2007 before that I was on Umed for 15 yrs. For nine years I'm on Eltroxin and Tertroxin, which you pay and now all of a sudden you dont' pay for the Tertroxin. I'm using those medication for my T3, T4 and TSH. Now my Dr put me on Diotroxin and and Euthyrox, when I ...
I called in after placing a claim for a Gynae appointment. Discovery refused to pay for the consultation but they paid for the test. the reason for declined claim was that I had not called in for a authorisation. The doctor I had seen ius a listed Keycare doctor. I called and spoke to customer care ...
Good Day I am not happy with my medical aid key care plus member ship number 434531581 I am paying R893 PER MONTH and the service I get is not very good because when a doctor prescribes medicine on the key care plus formulary I go the chemist and the chemist does not stock what the doctor has ...
On 20 August a valid claim for R951.10 was rejected because the data capturers did not capture codes correctly on invoice. I subsequently phoned and was assured that it would be paid. Not paid yet. ...
I hate Discovery Health!!! I phoned Discovery Health on the 2nd July to inform them of my resignation from my company and needed to understand what the procedure would be. The consultant said that I could move my account to private capacity from the 1 August. Great! Today I realised there hadn't ...
In july my husband went to doctor as nothing seemed to work for his heartburn the doctor advised him to get a operation we contacted discovery and told them so we could get auterasation the date for the op moved to the 8th of august 2013 after we got the go ahead from the medical aid my husband ...