I have been a member of Discovery since 2010 through my company. I recently changed jobs and my medical aid was cancelled. I made contact with discovery to activate a package for me within my 3month period so that I don't wait for 3months but the service and excuses that I have been getting from ...
My quadriplegic son has a Baclofan pump inside his body that holds Lioresal / Baclofan to mimimize his body spasms. Discovery autherized the procedure, which was done in Feb 2013 and paid for it in full. Keith had to have a refill in June 2013 and now Discovery refuse to pay for the medication ...
I saw a dentist on the 29th of August 2013. I had to pay the full amount and then try and claim back from Discovery. Up until today NO payment has been made to me. So a good 19 days of rent that discovery is drawing from the amount that is supposed to be paid to me. It might seem little but imagine ...
I have a relatively simple issue with my account. Part of my hospital stay (PMB condition) was billed from my MSA. I've been trying to resolve this with the help of Genevieve Fredericks for more than 2 months. All I am getting is 'will contact you when there is feedback' and never getting contacted ...
I called Discovery in the month of May to see what they would pay for when I had my wisdom teeth removed. The call center operator went through my quote, CODE BY CODE and said "we will pay for everything". I stressed to the agent that they must be sure else I would not go for the ...
Jason was asked if there was a list of psychologists in my area and are they covered with the plan i have (network) and if there are no savings will it go under my hospital plan. his answer was NOTHING related to my question, i asked him what was my question, he asked me to repeat it. BAD LISTENING ...