I recently joined Discovery. My son is on the chronic care. Ever since March no chronic claims have been processed. This is so frustrating because i am now sitting with bills that have been handed over because Discovery cannot do their Job. i have literraly spoken to a Dozen consultans all tellimg ...
I had a medical aid with Discovery since May, when completing the application forms I did so in a hurry as I have a highly stressfull Job and I hardly take lunch. After I applied for chronic medication I was informed by the financial advisor that helped me Dudu Dubazane that discovery wants to end ...
On 21/07/2013 I had an emergency procedure by a surgeon for a serious condition after hours in hospital for a PMB condition. Discovery said they will pay only R1588 of the surgeons account of R4959 (Dr. NM), ie an outstanding balance of R3371. I have sent proof to discovery that it was a PMB ...
My husband works in a call centre and has fallen sick today and needs to go to the doctor asap as he has lost his voice and suspects it is tonsillitis I contacted the customer care call centre just to find out which doctor he has nominated to go to as he has only been on this medical aid a few now ...
We had a few restrictions. 1. I have hay fever. Minimal medication from time to time. This was excluded for 1 year. 2. My son has ADHD. ADHD medication was excluded for 1 year, around R1, 500.00 per month. We were out of South Africa for 12 years, we were both penalized 5% extra for life! Our plan ...
I downgraded my health plan last week because of changes in my employment conditions. Only when I tried to get my medication at the pharmacy did I realise that the new option has no Above Threshold benefit. This was 100% my error as I should have read the plan details better. Changing option also ...